AccelerateKID is committed to safeguarding your personal information. Please read the following policy to understand how your personal information may be treated as you visit our website and interact with one or all of our services.
WHAT INFORMATION DOES ACCELERATEKID COLLECT FROM ME?
When registering for a program, AccelerateKID may ask for personal information such as your name, email address, age, phone number, gender, zip/postal code, occupation, industry and personal interests. AccelerateKID may also ask for your written consent to contact you by phone, text or other means.
We post customer testimonials, comments and reviews on our websites, which may contain personally identifiable information. We will obtain the customer’s consent prior to posting the testimonial.
Changing Personal Information
If your personal information changes; you may correct it by resubmitting your request to us with your new contact information. If you no longer desire our service, you may request that we delete/remove such information from our records by contacting us at email@example.com. We will do our best to respond to your request within 15 business days.
HOW DOES ACCELERATEKID USE THIS INFORMATION?
AccelerateKID’s primary goal in collecting personal information is to provide you, the user, with the best experience on our Website, and also to service your requests for information or contact.
AccelerateKID does research on our users’ demographics, interests, and behavior based on the information provided to us, or from third parties such as Google Analytics. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis to spot trends in our business. Most research revolves around geographical information obtained through a user’s address and user interests. This helps us to better plan for opportunities in our existing markets, as well as potential future markets. We also spot trends to help us assess our current program offerings.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in surveys on our site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email), and demographic information (such as zip code).
We use information collected to monitor company efforts to reach our target audience, as well as to understand how our audience perceives these efforts.
We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose.
Communications from the Site
Special Offers, Updates and/or Newsletters
We will occasionally send you information on programs that we offer. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice/Opt-out” Section below.
We will send you strictly program-related announcements on rare occasions when it is necessary to do so. For instance, if a location is temporarily closed for maintenance or due to a holiday, we might send you an email.
Generally, if you are an active customer, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to be added to AccelerateKID’s Do Not Contact list upon exit from your active enrollment in any of our programs, or by emailing us at firstname.lastname@example.org.
Based upon the information you provide us, we may send you a welcoming email and we also may contact you by telephone and in some cases by text message. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, telephone or text message, in accordance with your wishes. See the “Choice/Opt-out” section below.
We will never sell or lease your information (or children’s information), such as email address, with any third party. We will never share information with third parties unless we have contracted with them and they must abide by the terms described above.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes:
- If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at email@example.com.
- To stop receiving phone calls, email us at firstname.lastname@example.org, inform the caller you wished to be placed on our Do Not Call list, or call (844) 483-2433.
- To stop receiving text messages, respond to our text with the single word STOP, or email us at email@example.com.
WHAT ARE COOKIES AND WEB BEACONS AND HOW DOES ACCELERATEKID USE THEM?
- Personalized service. For example, a cookie is set when you register or “Sign In” and is modified when you “Sign Out”.
- Automate certain areas of the AccelerateKID website or online forms.
- Estimate our audience size. Each browser accessing the AccelerateKID website is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on user interests and behavior.
- Measure certain traffic patterns, which areas of the AccelerateKID website you have visited, and your visiting patterns in the aggregate. We use this research to understand how our users’ habits are similar or different from one another so that we can make each new experience on the AccelerateKID website a better one. We may use this information to better personalize the content, and promotions that you and other users will see on our sites.
AccelerateKID also collects IP Addresses, browser information and other computer information to report aggregate information to our marketing department.
- You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Please refer to your browser’s help for further information about your options for controlling or monitoring cookies.
We and third parties employ on our sites a software technology called Web Beacons, that help us better manage content on our site by informing us what content is effective. Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, Web Beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by Web Beacons to our customers’ personally identifiable information.
We also use Web Beacons in outgoing emails to track success of marketing efforts, so we can improve our systems.
WITH WHOM DOES ACCELERATEKID SHARE MY INFORMATION?
We use third parties to provide services on our behalf. For example, we use Olark to assist you if you have questions while using our site or regarding your order. These third parties are prohibited from using your personally identifiable information for promotional purposes.
In the event AccelerateKID goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.
Links to Other Sites
If you click on a link to a third party site, you will leave the AccelerateKID site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as AccelerateKID. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to our site, you should read that site’s privacy statement before providing any personally identifiable information.
WHAT ELSE SHOULD I KNOW ABOUT MY PRIVACY?
Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in instant message or chat areas – that this information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, AccelerateKID cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you’re online.
Our web site is not intended for anyone under the age of 13. If we find out we have collected information from a child under the age of 13 we will delete that information as soon as reasonably possible.
Staff will send invitations to Zoom or Google Meet meetings to parents/guardians only, never directly to youth.
Staff will enable Zoom or Google Meet’s waiting room in order to make sure only approved participants whose parent/guardian has given their consent can participate in live virtual programming.
Staff will disable participant recording, eliminating the possibility that content can be downloaded later by participants and shared externally.
Staff can enable participant screen sharing in order to use the collaborative features on Zoom or Google Meet like whiteboard and presentations.
Staff can enable breakout rooms and participant-to-participant private chat to manage the youth and participants, assist with assignments, and encourage team activities.
Staff will be scheduled so that there are always at least 1 staff member present on the duration of all Zoom or Google Meet meetings to assist participants.
Staff will record audio and video of each live program on the organization’s Zoom or Google Meet secure cloud storage. All recordings will be deleted after 30 days.
At the end of each session, all chat logs will be recorded on the organization’s Zoom or Google Meet secure cloud storage. All recordings will be deleted after 30 days.
Parents/guardians need to supervise their children. Virtual programming provides activities and social connection but NOT physical safety or childcare.
Parents/guardians are the sole communicators between their child and Accelerate4KIDS™ and AccelerateKID® LLC.
Parents/guardians are responsible for making sure their children understand their role in their online safety to the best of their abilities.